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This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. The particular jack you are using isn't hooked up or is faulty. Try rebooting the modem. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Select the AP Mode radio button. Highlight Features \u0026 Reviews! Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Download the CenturyLink app to manage your account and network. Free shipping for many products! Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Products with trusted sustainability certification (s). Here are some things to try: If the problem continues, contacttechnical supportfor help. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. For an optimal experience, we recommendupdating your browser. If you have questions we haven't answered, or if you need any additional support with setting up your modem. What if all the lights on the modem are off? This article describes how to configure your internet connection using any C4000 router or modem. This means a connection failure has occurred. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Option 2 is probably the simplest and is a good choice. In any case you get a nice . I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. But, if you don't want the app, no problem you can use . I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Refer to Step 3 in Topology 2 to configure the router. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Depending on the kind of internet connection you have, you can choose which one to utilize. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. BLINKINGRED-An error occured or the attempted connection failed. It should turn. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Previous image. Call tech support back and tell them your modem is in a "walled garden" state. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Optimizing the Wi-Fi to get the best service possible3. Not the right kind of modem? Verified purchase: Yes. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Next, you'll need to find a good spot for your modem. Have a home security system? I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Either move it to the room where it will get . Residential | Small Business| Enterprise| 2023 CenturyLink. Residential | Small Business| Enterprise| 2023 CenturyLink. The LED ring in the center of the C4000LG will light up green upon full internet access. Single LED status light. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Try plugging the green cord into a different jack. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. This video is a step-by-step guide of how to setup your modem. You can continue to the next stepto compete setup. |Privacy preference center You will only meet with utter futility. I just upgraded my internet speed to 80mbps. Then, while connected to . Log in to your modem's user interface and navigate to the Wireless Settings menu. All Rights Reserved. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Reddit and its partners use cookies and similar technologies to provide you with a better experience. In middle of Oct., my internet quit working. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Century link C4000LG Bad Firmware issues. Plug phone cable (green) into the C4000LG. Setting up new service? After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Click the quick setup icon to configure the device's Internet access 4. No Ethernet port? These lights will flash red and green while the modem is syncing. The particular jack you are using isn't hooked up or is faulty. Helpful. This indicates nothing is connected to the modem port. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Occasional updates are necessary to add new features and keep the modem's performance at its best. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Try this: This can depend on a number of factors. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. The C4000LG has the same specifications as theZyxel C4000LZ. Use the, This means a connection failure has occurred. STARTED! There are some things you need to know before completing the installation process. Please note that a phone jack is required to set up Brightspeed internet service in your home. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. At that point, you can begin the installation process. Our troubleshooting team is standing by. bZZ) For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Overall Performance: 85%. Posted 21 September 2016 - 06:14 AM. Below are some of the most common questions and issues that customers ask as they install a modem. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Internet Strength: 90%. If needed, you can download the same instructions below. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. What the modem lights should look like, along with timing6. I know on the older modems, I was able to shut off the radio and add almost any router. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. For all following models: . After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . 8.8. Follow the steps to complete the installation process using QuickConnect. Now it's time to get your modem hooked up. This can often resolve a connection issue. These preset credentials cannot be retrieved, and your modem could become unusable without them. 3. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Theutilities menugives you access to several additional tools to manage and test your modem. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. On or before the day your service is supposed to begin, your modem will come in the mail. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Just follow the QuickConnect instructions when you get to step 4. For an optimal experience, we recommendupdating your browser. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. But, it also offers two DSL ports. $84.99. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Once the light is green, you're connected to the internet and you can get online! Zyxel C3000Z Modem. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Make sure the outlet is live. This means the network is not being detected by your modem. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Where it is placed can have a huge impact on your wireless performance. 2 offers from $138.97. Manage networks (SSIDs) Modem security settings. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Look for an email with your order confirmation details and anorder statustracking link. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Follow the steps to complete the installation process using QuickConnect. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. Do not remove or lose your modem sticker, which includes your default admin username and password. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. All Rights Reserved. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Theutilities menugives you access to several additional tools to manage and test your modem. On your start date, your line must be operational by 7 p.m. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. For the best results, read the full instructions below before you begin. Features of the C4000 (All versions) Secure WiFi compatible. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. The red light indicates the modem isn't connecting to the Brightspeed network. Look for an email with your order confirmation details and an. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. And am looking for information on what the Ethernet lights mean on the back. Click 'Apply' to save changes. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. We no longer support this browser. Instead, you can easily access these same network controls through My CenturyLink or the app. 4.7 out of 5 stars based on 30 product ratings (30 . We no longer support this browser. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Download the CenturyLink app to manage your account and network. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Local time: 03:30 AM. 448 0 obj <>stream In-home speeds may differ based on router setup, devices and other factors. Create an account to follow your favorite communities and start taking part in conversations. Try disconnecting the power, waiting a few minutes, and repeating setup. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Works great, easy setup. Third party marks are the property of their respective owners. Have you purchased a new Axon (Greenwave). If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). This video provides a few simple tips that could help y. Share | Add to Watchlist. This means your modem is connected to our network and the line is active. If needed, you can download the same instructions below. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Wireless security settings. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. These are essential to make sure you get the best phone and internet connection. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. We've created a series of self-help and install videos to empower you to quickly get connected. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Where it is placed can have a huge impact on your wireless performance. Please try another jack orchat with usfor further help.

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