how do i contact stubhub for refund?kelly services substitute teacher pay orange county

How to get StubHub refund According to the company's website, if a customer's preference is for a cash refund, no action is required. In an interview, StubHub Customer Experience Vice President Daron Fowlks declined to comment on litigation but said customers who bought tickets to events in the USA or Canada on or before March 25, 2020, and were issued credits for cancellations, will get refunds. I would like cash refund too. StubHub will refund your money if your event is canceled or they made a mistake, but they won't refund your money otherwise, unfortunately. DoNotPay records the details of your purchase to boost your chances of winning the refund. All you need to do is follow these short steps below: Voil! If you have already been paid, we'll charge your credit card on file to recover the payment. We send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration We give them a time frame to offer you a resolution, usually 30 days (though your contract with them might specify something else). Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. AXS and Ticketmaster are separate companies AXS is the official ticketing site of The O2. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. 03-31-2022 08:37 AM. New Jersey Would not make an exception,to a hotel reservation I made thru Priceline. 2023 www.cincinnati.com. (Business Insider calculated that the payments in seven locations were more than $16.7 million.). Viagogo, a tickets marketplace, bought StubHub in February 2020. Erin Marrali of Cheektowaga purchased tickets to the Adam Sandler show at KeyBank Center as an anniversary gift for her fiance. Let us teach you the major money lessons you NEED to know. Click or tap See actions and select Make changes. 01-30-2021 01:41 PM 2 Reply Sorry, unable to complete the action you requested. If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866. A few days later I'm only paid out for 1 set of tickets. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Uploading PDF tickets to a StubHub listing or sale, Entering barcodes on StubHub listings or sales, Selling a type of mobile ticket and transferring it to the buyer. Did you find it helpful? Lets dive into it right away. The April 25th show was canceled due to COVID-19. The ticket service changed its refunds policyas the COVID-19 pandemic picked up steam in the USA, announcing that it would give customers credit rather than cash when concerts, sports games and other events were canceled. SeatGeek is a legitimate way to compare and purchase tickets from different vendors and venues It works with companies that offer guarantees on their tickets, like Eventbrite, and requires third-party sellers to guarantee 120% of a ticket if it ends up being fake or double purchased. There is no federal law regarding ticket scalping in the United States, and StubHub encourages sellers to adhere to local state regulations in its terms of service Those state laws vary a great deal, and theyre often only loosely enforced or havent been updated for years. "The return of live events, the input of customers, partners, and regulators, and the . 788.2482 If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your . You already know that. Registered users: Log in to your StubHub account. where can I go to use activate the voucher so I dont lose that as well. Email: This information has not been added. As for other major vendors, Ticketmaster and Live Nation state on their websites that they automatically refund canceled shows. Sorry we couldn't be helpful. 1:00. Your refund will be processed to the payment method used at the original time of purchase. The seller would net $85.. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. I saved to buy expensive tickets as a gift for my wife and now we cant go. I think I'm golden and I made my sale. Does StubHub have live chat? Having difficulty navigating this. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. Lots 81-82 Street C For more information, read, Moneys 2023 Changemakers: Meet the Experts, Moneys 2023 Changemakers: Meet the Leaders, 6 Major Tax Changes That Could Affect Your Return and Refund This Year. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. 1.866.788.2482. If I did I woulda dropped my price or took my friend to the game. The agreement also assesses a $654,100 civil penalty, which is suspended provided StubHub pays the refunds owed to Ohio consumers and does not violate the other terms of the agreement. "We appreciate the patience of our customers, partners and regulators as we worked toward providing that choice, and we appreciate the ongoing dialogue with the states as we worked to formalize the actions StubHub voluntarily took beginning in May 2021 through this multi-state agreement. See if youre using the right email and password. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! If your event is cancelled, well automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement) Bought your tickets at the venues box office? As the event is rescheduled and not cancelled the buyer is not eligible for a refund from Stubhub. You will enter your community username and new password and done! Go ahead and file a chargeback on your credit card. If its past 10 AM on the day of your event and you dont have the tickets, please contact us. Still learning the basics of personal finance? StubHub is also required to process any refund requests it receives going forward for the events at issue. New Yorkers, however, are in luck. It no longer offered refunds; the only option was to get 120% of the purchase price in account credits. Ticketmaster will be the only place selling VIP Tickets though. A graduate of the University of Florida, Julia has four years of experience in personal finance journalism and specializes in covering money trends. If you purchased as a guest, @Smharrison91, your credit offer would have been emailed to you. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. StubHub is offering the retroactive refunds now because the live events industry is opening back up. Fatsuma Stagehand After the switch, you will enter the email address you use to access the community in order to reset your password. Reached out to customer service twice still can't list tickets. These are the steps to do it: Gather all the information you have on the purchase Dial +1 (866) 788-2482 Wait for a StubHub representative to reach you Explain your case the best you can . You will enter your community username and new password and done! Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Congratulations on your sale. If you feel like StubHub cheated you, you could take action against them. Let us teach you the major money lessons you NEED to know. Find contact information here. Owned by eBay, StubHub serves as a direct ticket marketplace for ticket reselling Tickets are often mailed from the ticket holders to ticket buyers directly. A million dollar company can not compensate a loyal customer a few hundred bucks. Horrible customer service. Customer Service training is needed. 788.2482 If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form to StubHubs legal department. How do I contact StubHub for a refund? On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee For example, on the sale of a $100 ticket, the buyer would pay $110. Check out the table below to see the best alternatives to StubHub. StubHub's website now shows the 120% voucher as the only option customers can receive for canceled shows. https://stubhub.community/t5/user/viewprofilepage/user-id/724, https://stubhub.community/t5/user/viewprofilepage/user-id/8, https://stubhub.community/t5/user/viewprofilepage/user-id/24, https://stubhub.community/t5/user/viewprofilepage/user-id/25. Click on any of the links and there is a private message link on the moderators page They can assist you. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. How to Contact StubHub for fraudulent tickets. Phone Call 1-866-788-2482. I have an email stating "Remember, your order is covered by our FanProtect Guarantee." For obvious reasons, this isnt usually a satisfying compensation. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? On March 7th, StubHub emailed Marrali a copt of its refund policy. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. We'll do our best to get back to you in the next 24 hours. We are changing the way you register and sign-in to the StubHub Community. The return of live events, the input of customers, partners, and regulators, and the opportunity to finally consult with our new parent company, viagogo, all contributed to StubHubs decision to make this move now," the company said in a statement. We will process the refund to your original payment method within 5 days Read more about our event cancelation policy. Find contact information here. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. South Carolina, Great so in the future dont use stub hub because you cant get your money back. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Your California Privacy Rights / Privacy Policy. If refunds for your event are approved by the Event Organizer, you will see a "Request a Refund" link in your online account. I had to ask for a manager. Supervisor " would NOT SPEAK WITH ME. Events postponed or rescheduled won't be refunded, Fowlks said. North Carolina The issue concerns StubHub's FanProtect Guarantee policy, which before the pandemic ensured that customers who bought tickets on StubHub to events that were later canceled could get a full refund. To reach Customer Support call 1-866-788-2482. Enter your gift card PIN in the PIN field when prompted. Those will be paid out by the end of May. How to reach a live person: Speak "customer service" at first prompt. New York This number worked fantastically, and I got all I needed accomplished! The policy stated that consumers would receive full refunds on ticket purchases, including fees, if events were canceled. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. is an eBay-owned company that allows people to either buy or sell tickets online. What Happens If I DonT Pay National Insurance Contributions? This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. It is now November - this is ridiculous. I was only given the option of the credit and the event was in CA. Cannot believe that I was stupid enough to use StubHub I will never use you guys again I will tell all my friends to stay away unless you want to get ripped off! Louisiana Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Chat to ask questions outside of normal business hours Click the chat button on the contact page at https://www.stubhub.com/contact-us/ to open a pop-up chat window and get started. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Open a new browser and try logging in again. Get immediate StubHub support from HelpOwl.com. It has been cancelled and I haven't heard anything from Stubhub regarding a refund or a credit. What Is Public Liability Insurance For A Wedding? to check out everything we offer. Marrali tried for nearly a month to get a refund from StubHub, but had no luck. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. By clicking "Sign Up" I agree to receive newsletters and promotions from Money and its partners. The old bait and switch! What a horrible service! Many companies featured on Money advertise with us. 1.866.788.2482. They're upset StubHub is refusing to . Hours of Operation: 5:00 AM - 8:00 PM PT weekdays. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. The company is now the subject of two class action lawsuits from ticketholders in the U.S. and Canada. Please note that all sales are final, and refunds are only allowed in limited circumstances , as explained in our Purchase Agreement: If your event has been cancelled and not rescheduled, no action is required to receive a refund. Just log into your DoNotPay account using any. https://money.com/stubhub-refunds-covid-19-cancellation/. Colorado: 8,688 customers due $3,120,442 in refunds. Offers may be subject to change without notice. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. If you want a refund, you have 30 days to request it starting from the announcement of the new show date. Have a StubHub question? How do I contact StubHub for refund? Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! I called Customer Service back again and ask for a full refund because the tickets were supposed to be delivered immediately upon purchase to cell phoneand the girl from Customer Service fought with me. Customers could receive a full refund or a 120% coupon, but by the time her show was canceled StubHub's policy had changed. Personal loans can be used for multiple things, like paying medical bills and consolidating high-interest debt. So the funds are available but you only adhere to the state-by-state laws? Your TIN is typically either your Social Security Number (SSN) or Employer Identification Number (EIN) for businesses. Mobile tickets are viewed on the StubHub app (or a mobile web browser) using a mobile phone. It is free to list tickets for sale, and to search for tickets to buy on StubHub. Contact us United States and Canada. Remember that Stubhub's policy is to only give cash refunds if you live in or the event was to take palce in the 14 states which require a refund. Illinois We keep track of all orders and guarantee delivery by the date in your account As this date approaches, you dont need to contact us. A Personal Loan can help you mitigate losses and get back on track. Whats The Difference Between Class 2 And Class 3 NI Contributions? If you would prefer a cash refund, simply go to your StubHub Wallet and click the "Request cash refund" button on the appropriate credit. Covid 31 Refunds 41 StubHub 211. I agree to Money's, You will now receive Money's Dollar Scholar newsletter at. Find help with your questions from other fans through our own peer-to-peer community! I received an access code that didn't work and Customer Service asked me to give the seller a little time. See detailed StubHub customer service rankings, employee comments and much more from our sister site. There you will see your canceled event credit along with a link to request a refund instead. on 2/28 at 12:51PM You can reach the corporate office at 415-222-8400. That being said, Stubhub is only providing refunds in the 14 states which require cash refunds, California,Colorado,Connecticut,Florida,Georgia,Hawaii,Illinois,Louisiana,New Jersey,New York,North Carolina,Pennsylvania,South Carolina, Tennessee, Otherwise they are providing vouchers for 120% of the pruchase price that can be used thru 2021. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected] Our helpline number is 1-888-929-7849. Ticket reseller StubHub will now issue refunds to consumers who bought tickets to events later canceled due to thepandemic. Bradley R. Hightower. But if you think you were overlooked or your refund is taking too long, the action you should to take depends on your location. Your fastest reponse will come from DMing one of the moderators - AllyD, NikkM, KattW or Paul. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. Affected customers should have already been notified by StubHub via email (and, in some cases, they've already been paid refunds). And on Friday, the Galaxy announced that the third game between the Los Angeles rivals, taking place on Friday, August 24, is officially sold out for StubHub released its fourth annual preview of the most in-demand touring acts for the summer of 2018, and Taylor Swift returns to the top of the list; U2 topped the list last summer and Adele in 2016. You can send any moderator a PM with your email address & zip/postal code, @tkapfh, to check on your eligibility! Purchased 2 NFL tickets on StubHub. You can find the "request cash refund" button in the StubHub Wallet of your online or in-app account.). In 14 states, including California, Florida, New Jersey and New York, laws allowed customers to get cash refunds if they contacted customer service. If ticketholders can't attend, they can resell their tickets on StubHub with no selling fee. There Application crashes. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons.

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