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BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They're reliable. They are very reliable and prompt when there is a problem. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Petro Holdings . expression. Although I signed with them in November I had my first delivery 1-11-22. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . That's peace of mind. Customer Service Supervisor. Petro Home Services. Will never do business with them again. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. I signed up for oil delivery in December as a new customer. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. round. Find your local office: See what services and offers are available in your area. Unacceptable. Their parent company, Petro is rated an F on the BBB. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. I've been happy with them. I am very happy I chose Petro Home Services. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. ConsumerAffairs is not a government agency. Who is the CEO of Petro home services? Home heating oil and propane services. Need to find a different location? BBB Business Profiles are subject to change at any time. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. $38.21 Per Hour (Employer est.) | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Petro staff is always courteous, professional and does the job right the first time. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. I called them first because some neighbors use Petro and are generally happy. Well start sending you the news you need delivered straight to you. service and support that you can rely on in any weather! Jeff Woosnam And that's the Petro promise. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Petroleum Services Ltd. joined the Petroservice team in August 2019. Maspeth, NY 30d+. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. The technicians were professional. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. I am on my 3rd day with no heat or hot water with pneumonia. BBB reports on known marketplace practices. are looking for before you even pick up the phone. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. Home Services in Phoenix, AZ. Minimum 15 minutes delayed. Their delivery was on time. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Might convert to gas. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. They need to have a more competitive price. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. We were told that the price would decrease as the market improved. However, each month marked subtle changes to the price a consumer will pay. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Unsubscribe at any time. They came same day in a few hours. It went well. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Why does my dog like to lay on my side of the bed? I emailed to the email address appeared on the new customer solicitation letter. Rude representatives refused to provide supervisors' contact info. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Petro Home Services | Home Heating Oil, Propane, and AC Services. Stewart (Tech #756) was great! Enjoy reading our tips and recommendations. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. They have not kept their word and they care nothing about the time they make you wait. Natural gas services: use natural gas in your home? Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. Robinson Pump Service Ltd. joined the Petroservice family. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. $6.509 / gallon for #2 oil. Oil & Propane Delivery, Heating, Cooling, Plumbing, I was told what the payment would be based on what I had used in oil the previous year. Petro Home Services. Our experts make it their mission to understand your home and the people in it. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. It bounced back. Worst company if you need customer service. They are definitely over priced even when you're locked into a contract with them. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Called for service at 7:30 Monday morning. THEY'RE BAD BUSINESS!! Copyright 2022 Consumers Unified LLC. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. A link has directed you to this review. heating & air conditioning/hvac, heating oil companies. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. They are always professional. This company want to charge for everything. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. You wait up to an hour to talk to anyone on the phone. I had to call every time to get it. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. It was covered under my Service contract. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. It did not make sense since there was no problem before his arrival. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. History. I am told someone will have to call me to do this. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Would be there on Tuesday, cancelled again. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Whatever it was, they fixed it. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. In November 2017, J.A. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. TERRIBLE!!! 2023 Petro Home Services. Who is the owner of the PetroChina gas pipeline? Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Petro Home Services is America's #1 home heating oil and total comfort services provider. K.W. How could it be ok before and then not after. Category heating & air conditioning/hvac, heating . I have fairly new furnace. Put $0 down on the latest energy-efficient systems. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Thats the Petro promise. Company said definitely in 2 days and broke that also. A's across the board. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. They also charged me tax and i had to fight them on that. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. Talked to them on the phone (twice). In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. Petro is the best. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Well guide you through the process. Unbelievably professional and courteous business all around. They had aThe combined purchase price of the distributorships was $18.6 million. I have to give a star and giving this company one is is way too much. Petro Holdings, Inc. operates as a holding company. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Established in 1958 in Winnipeg, MB, J.A. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. For example, in February, the cost was $3.20, and in October, it was only $2.90. When did Petro Canada merge with Suncor Energy? It is derived during fractional distillation process and has a translucent liquid form. BBB accredited since 8/21/2019. They called at 2:30, said they had one stop before me and would be here around 3:30. PETRO OIL YOU ARE NON TRUSTWORTHY.. Petro Holdings serves customers throughout the United States. First time home buyer, first time using oil boiler based baseboard heating. If you continue to use this site we will assume that you are happy with it. Was told the tech would be out to today. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Petro Home Services - Home An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! We value your privacy. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. BBB Business Profiles may not be reproduced for sales or promotional purposes. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". Petroleum Services Ltd. joined the Petroservice team in August 2019. Air conditioning services and equipment to keep you cool. 11/27/2018. Their payment posting is very inaccurate. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. They are constantly breaking appointments, One appointment was from 8-12. I also was given a $125 credit as a new customer. Our educations resources are focused on home services, including generators, safety tips, I am very confused given I was put on a payment plan that was meant to cover a year. 1.0. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Come May I receive a bill for just under $2000. They installed a new boiler or furnace for oil. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. 7 Where are the petrol stations owned by Shell? Home heating oil equipment and services to help you save. I had a few red flags but since I was locked in I became stuck with them. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. That's peace of mind. Find your local office: See what services and offers are available in your area. 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