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Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Once our checks are complete well refund your credit/debit card. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. Login to our returns portal. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. To experience the full world of Boohoo, please enable these or check whether another program is If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Just pop your items in something non see-through, sealable & waterproof. Locations include supermarkets, petrol forecourts and train stations. Returns cost $4 and you can track them as they make their way back to our US hub in New York. To experience the full world of Boohoo, please enable these or check whether another program is Pay for the postage and print off your label. If you decide to keep one of the items, you need to pay for delivery. If youre a customer in the EEA, you have 28 days to cancel your contract with us. You'll get an email once we receive your returned item. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. 3. For more info or to contact Zippay click here. Tell us what you are returning and why :). 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. On receiving your return the next step is for us to check the item(s). Following the prompts, enter the order details as instructed. by January 24, 2022. by January 24, 2022 0 comment. Jeans, Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Hoodies, If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Returns are FREE for premier customers. You can return your item to us for a refund, and then place a new order to get the item of your choice. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. We dont offer exchanges right now. You will need your order number and email/last 4 digits of your phone number. This does not affect your statutory rights. *Extra 10% discount sent via email to new subscribers only. Select your preferred return option (Print returns label at home or in store options). 1. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. You've got 28 days to send something back to us from the day you receive it. By subscribing, you agree to receive marketing communications from boohoo by email. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Once you have processed your return in the portal you're ready to post it off! We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Select your preferred return option (Print returns label at home or in store options). Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Tell us what you are returning and why. Keep an eye on your return tracking. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. *Extra 10% discount sent via email to new subscribers only. With just one click you can reduce the energy used by this website. *Extra 10% discount sent via email to new subscribers only. If your items dont make it back to us, youll need to open a dispute with the carrier. By subscribing, you agree to receive marketing communications from boohoo by email. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). blocking them. Hoodies. We have printer-less options too if you dont have a printer! Your return arrives back at boohoo! Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Your order will be held in the locker for 72 hours. Simply return your item(s) and reorder for a replacement. Returns via the portal are fully tracked. Underwear and swimwear can only be returned if the hygiene seal has not been removed. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Repack your items (These need to be unworn/unwashed/unused and with original tags). Jeans, Om van de volgende voordelen te genieten. blocking them. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. One of our customer service agents will be more than happy to look into this for you. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Just pop your items in something non see-through, sealable & waterproof. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Tell us what you are returning and why :). You will need your order number and email/last 4 digits of your phone number. By subscribing, you agree to receive marketing communications from boohoo by email. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. We're sorry to hear that you've received an incorrect or faulty item. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Jeans, See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. I can't see the refund on my bank statement. Select your preferred return option (Print returns label at home or in store options). Don't worry, if this does happen we will contact you first. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Items must be unworn, unwashed and unused with the original labels still attached. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Once our checks are complete well refund your credit/debit card. On receiving your return the next step is for us to check the item(s). Just pop your items in something non see-through, sealable & waterproof. .b-ngvip-title { Make sure you keep proof of postage! 2. We're sorry to hear that you've received an incorrect or faulty item. 1. No packaging, no problem! Please turn it on so that you experience this sites full capabilities. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. We don't refund delivery charge for those countries listed outside of the EEA. To see how easy it is to collect your order see our video here. Email Address The email address used to place your order. All rights reserved. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Returns are an extreme hassle to deal with. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. Just pop your items in something non see-through, sealable & waterproof. Hoodies, A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Post if off! 3. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. boohoo aren't able to extend your invoice. depends on your card issuer). There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Please return unsuitable items in its original packaging. FYI Your browser's Javascript functionality is turned off. Log onto our portal here. Items must be unworn, unwashed and unused with the original labels still attached. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. We dont offer exchanges right now. blocking them. You can cancel your contract here. By enabling them, you are agreeing to our. Returns via the portal are fully tracked. Print off your returns label and attached it to your parcel. Were really sorry to hear that youve received an item thats not in perfect condition. Whether you're on website or app, just flip the switch! Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Confirmation; Please complete the required fields to help us retrieve your order details . *Extra 10% discount sent via email to new subscribers only. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. With loads of styles landing each week and regular trend updates you can be sure to get the latest. 2. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. 1. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience.

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